Management Consulting

STRATEGY

  • Shared services center strategies (centralization / decentralization)
  • Sourcing (in- and outsourcing), SLA and supplier management
  • IT strategy (Bank-IT Alignment) and IT efficiency control programs
  • Business Case Development and evaluation of current / future projects
  • Interim, program & multi-project management of strategic initiatives

ORGANISATION

  • Process analysis and industry & competitive benchmarking
  • Operational excellence - definition and implementation of efficient structures, processes and organizational changes (efficiency check method)
  • Cost and change management: conceptual design & implementation (cost reductions)
  • CRM & MIS (management indicators); Management and sales management

PROCESS

  • Analysis / design of payment transactions and selection / implementation of appropriate payment solutions
  • Analysis / design / implementation of cash machine requirements (credit and debit card transactions)
  • Analysis / design / implementation of solutions for securities
  • Analysis / design / implementation of CRM & front-office solutions for clients (eg improving the over-the-counter process and self-service solutions)
  • Analysis / design / implementation of advanced e-banking solutions
  • Renewal & extension of reporting & output management solutions

TECHNOLOGY

  • Utilization and integration of relevant IT products
  • Improvement of the quality of IT-driven processes
  • Optimization of the development of software-reliant products

BACK

Management Consulting

Strategy
Organisation
Process
Technology

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Project Services

Project management
Program leadership
Multiproject management
Interim management

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Special Services

Transformations
Digitalisation
Change & Coaching
2nd Opinion & Reviews

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